SHIPPING AND PICKUP POLICY
At Vismrut, we are committed to delivering your handcrafted, one-of-a-kind bag
within India with the utmost care and efficiency.
Processing Time: Each Vismrut bag is meticulously crafted upon order.
Shipping Time: Once dispatched, delivery times may vary depending on your location within India. Vismrut offers delivery across all pin codes within India that are serviced by our shipping partner Shiprocket.Shipping charges are calculated automatically based on the total weight of your order and may vary depending on the number and type of leather goods in your cart.
- Air Shipping:1–3 business days from the date of dispatch, depending on the destination.
- Ground Shipping :Delivery may take 5–7 business days from the date of dispatch.
- Our delivery partner will attempt delivery up to three times before returning the shipment. You will be notified by call and SMS before each delivery attempt. Please ensure you're reachable at the contact number provided while placing your order to prevent failed deliveries.
- Shipping charges are calculated at checkout based on your delivery location and the size/weight of your order.
- Upon shipment, you will receive an email with tracking details to monitor your order's journey to your doorstep.
You can track your shipment through the Shiprocket Tracking Portal.
Due to the personalized nature of our products, we do not accept returns or exchanges. For more details, please refer to our Returns and Exchanges Policy.
For any shipping-related inquiries, please reach out to us at support@vismrut.com.
We appreciate your understanding and are dedicated to providing you with a
seamless shopping experience.
For customers based in the Delhi NCR region, we offer a Customer Pickup option from our Noida workshop—perfect for those who prefer saving on shipping costs or are passing through the area.
How to request a Pickup:
support@vismrut.com with the subject line: "Customer Pickup Request"
Mention your preferred day and time and Contact for pickup in the email.
Our pickup timings are Monday to Friday, 10 AM to 5 PM (excluding weekends and public holidays).